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  • ProRail highly commended at PSMA (itSMF) Awards

    19/11/2019

    Marval customer ProRail was highly commended in the ITIL Experience category of the Professional Service Management Awards (PSMA) organised by the itSMF UK. The award winners were announced at a Gala Dinner event on 18th November in London the first...

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  • Marval Successfully Retains Cyber Essentials Certification

    05/11/2019

    For the second consecutive year Marval has successfully passed its Cyber Essentials Certification. The Government backed cyber security standard ensures an organisation has the correct security controls in place within their IT systems in order to...

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  • New sports kit for Cranford CE Primary School courtesy of Marval

    Posted by: Scott Pointon
    10/10/2019

    At Marval we endeavour to engage with our local community wherever possible. We have always been passionate about our local community and we continue to commit our time, equipment and financial support to a wide range of community events, charitable...

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  • Enhanced Mobile functionality in MSM v14.16

    Posted by: Scott Pointon
    29/08/2019

    Developed using the .NET technology platform, innovative programming approaches have enabled Marval to continue to develop an intelligent solution that is not only ’superfast’ but with the flexibility to handle complex processes and high...

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  • Marval MSM assists customers in their SDI service desk certification goals

    20/08/2019

    Our IT service management (ITSM) software has once again been accredited by the Service Desk Institute (SDI) as SDI Standard - Performance Results Report Compliant.
    For organisations planning to achieve SDI’s Service Desk Certification,...

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  • G-Cloud 11 supplier status for Marval’s service management software

    04/07/2019

    Previously listed on G-Cloud 10, Marval's IT Service Management (ITSM) Software as a Service (SaaS) solution, MSM, has now been successfully accepted on the United Kingdom's Government’s Crown Commercial Service latest procurement...

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  • Transitioning from ITIL v3 to ITIL 4 Frequently Asked Questions

    Posted by: Scott Pointon
    27/06/2019

    I have taken ITIL Foundation. How should I transition to ITIL 4? If a candidate has taken only ITIL v3 Foundation, then the recommended approach is to take ITIL 4 Foundation in order to be able to transition to the new scheme.
    There is a...

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  • 2019 Customer Conference

    Posted by: Scott Pointon
    11/06/2019

    We’re pleased to announce that our annual customer conference, MSM Connect will be taking place on October 16th 2019, slightly later in the year following customer feedback from last year's event.
    MSM Connect offers knowledge transfer...

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  • Why we love the Service Desk and IT Support show

    Posted by: Scott Pointon
    14/05/2019

    By Scott Pointon
    Marval has been present at the Service Desk & IT Support Show (SITS) for their entire 25-year history, so it’s fair to say that we absolutely love it. And as always, this year’s event was a huge success with...

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