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Transitioning from ITIL v3 to ITIL 4 Frequently Asked Questions

I have taken ITIL Foundation. How should I transition to ITIL 4? 

If a candidate has taken only ITIL v3 foundation, then the recommended approach is to take ITIL 4 foundation in order to be able to transition to the new scheme. 

There is a large amount of new material in ITIL 4 Foundation therefore a new single exam is required to assess end learner’s knowledge of the new ITIL 4 Foundation guidance. 

ITIL 4 Foundation was released in Q1 2019. 

Alternatively, end learners also have the option of obtaining 17 credits from the ITIL v3 scheme which would make them eligible to take the ITIL Managing Professional transition module to migrate to ITIL 4 scheme. 

 

I have achieved three or four Intermediate/Practitioner credits in the v3 certification scheme. How should I transition to ITIL 4? 

End-learners holding three to four credits beyond foundation have two recommended options to transition to ITIL 4 dependent on what they want to achieve in the scheme. 

Option 1: candidates can take ITIL 4 Foundation and a further module in a preferred area of interest, becoming either an ITIL Specialist, Strategist or Leader. 

Option 2: candidates can work towards collecting 17 credits from ITIL v3 to become eligible to take the ITIL Managing Professional transition module. The benefit of this is that you are eligible to fast track past the v3 Managing Across the Lifecycle course and exam. 

 

I have achieved six or more Intermediate/Practitioner credits in the v3 certification scheme. How should I transition to ITIL 4?

If an end learner has achieved six credits or more since v3 foundation, then it is in their interest to continue collecting v3 credits to prepare them for an easy transition to ITIL 4 and gain the ITIL Managing Professional designation. 

They will need to reach 17 credits to be eligible to take the ITIL Managing Professional transition module. This benefits end-learners as they will then become eligible to fast track past the v3 Managing Across the Lifecycle course and exam. 

 

I am an ITIL Expert. How should I transition to ITIL 4?

If an end learner has achieved ITIL v3 expert, they can take the ITIL Managing Professional transition module as soon as it is released to achieve the ITIL Managing Professional designation. 

After achieving the ITIL Managing Professional designation, end learners would only need to complete the ITIL Leader Digital & Strategy module if they are interested in pursuing the ITIL Strategic Leader stream. 

Once they have completed both streams they are eligible to move towards ITIL Master. Further details about ITIL Master will be released at a later date. ITIL 4 Frequently Asked Questions (FAQs) 7 

 

Why is there no ITIL 4 Foundation transition module?

Due to the structure of ITIL 4 Foundation, there will not be a transition module at the foundation level. There is a large amount of new material in ITIL 4 Foundation therefore a single exam is required to assess end-learner’s knowledge of the new ITIL 4 Foundation guidance. 

 

Is ITIL 4 Foundation worth any credits towards the necessary 17 credits for the Managing Professional transition module?

It is possible for a candidate to use ITIL 4 Foundation to count towards the transition module. The ITIL 4 scheme does not provide any credits but if a candidate has ITIL 4 Foundation then they will only need 15 credits to be eligible to take the transition course. 

 

When will the ITIL Managing Professional transition module be discontinued?

The ITIL Managing Professional transition module will remain valid for at least one year after its launch. 

 

Why are 17 credits required to be able to take the ITIL Managing professional transition module?

The Managing Across the Lifecycle (MALC) exam currently requires end-learners to have gained a total of 17 credits from ITIL Foundation, Intermediate, and/or ITIL Practitioner. 

To keep a consistent approach and recognise any previous investment end-learners made in ITIL v3, the same amount of credits will be required for those wishing to transition from v3 to ITIL 4 via the ITIL Managing Professional transition module. 

Having gained the required credits from ITIL v3, end-learners will be able to take the ITIL Managing Professional transition module without needing to take the MALC exam. 

 

When will ITIL v3 be discontinued? 

The transition will be a gradual process, allowing end learners to continue collecting their ITIL v3 Intermediate credits to enable transition to ITIL Managing Professional. 

AXELOS will therefore not discontinue ITIL v3 (stop maintaining exams, publishing books or accrediting candidates) before June 2020.
 

Copyright AXELOS Limited

 

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