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New and enhanced self-service

This is style underpinned by substance

The latest update to MSM Self-Service has been designed to provide the modern experience that your users will love. MSM Self-Service has been configured to be more approachable for users without any prior knowledge of ITSM.

Improved mobile responsiveness will give your users secure access to the help they need wherever they are, whatever device they are on.

Greater customisation options give you the ability to create a self-service portal which truly reflects your brand and connects with your users.


MSM Self-Service lets your users submit requests, view the latest news and announcements, chat to support staff online, search knowledge base for help, request services and more 24/7. Learn more.

Schedule a demo with one of our product specialists to learn more about the latest update to MSM Self-Service.

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