Call us Today +44 (0)1536 711 999

Marval logo

Marval certified to ISO/IEC 27001 standard

IT Service Management (ITSM) innovator, Marval, has successfully passed its ISO/IEC 27001 audit – the international quality standard for information and data security.

Greg Pritchett, Managing Director of Marval, says of certification, “With increasing worldwide threats to cyber security, it is important that our customers are reassured that as an organisation we are committed to the integrity and security of data and the consistent delivery of services.”

ISO/IEC 27001 is the international standard for providing an information security management system. To achieve certification, Marval had to prove its adherence to a strict framework of policies and procedures that included legal, physical and technical controls for the company’s information risk management processes.
Richard West, Global Service Desk Manager for Marval commented, “Achieving ISO/IEC 27001 has been challenging but very rewarding. The certification process was long and thorough, and it required a lot of preparation and commitment by our team and management. A big part of it was about gathering relevant information to support and document our current practices and ways of working.”

This certification supports Marval’s commitment to good practice and standards in service management. It has held ISO/IEC 20000 certification, the international quality standard for ITSM since 2005. Continued adherence to ISO/IEC 20000 provides customers with the assurance that the proper process and procedures are in place for Marval to deliver ongoing support to the highest possible levels.

Contact Us View all Articles

Similar Articles

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

  • Request a

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

  • Download

    Your central repository of interesting and useful information on IT Service Management

  • Customer
    Case Studies

    See how organisations all over the world use Marval MSM software to address their most critical IT Service Management challenges

  • Contact

    Contact us to discuss your service improvement requirements