Call us Today +44 (0)1536 711 999

Marval logo

14th Annual Conference ITSMF CZ

  • Start date: 23/01/2020
  • End date: 24/01/2020
  • Location: Prague
  • Region: Europe
  • Venue: Cubex Centrum, Prague, Czech Republic
  • Event Website:

'Inspired by ITIL and ITSM'

Get the latest knowledge on topics, trends, and best practices in service management.

  • Come and listen to “what you should do”, “why you should do it”, practical advice on “getting started” and “how to improve”
  • Build a network of experts and information resources, collaborate on ideas and discuss common challenges.
  • Meet leading ITSM tool vendors and other additional service management offerings.
  • Learn more about the industry’s direction (the future of ITIL, how to cope with increased business expectations, etc.).
  • Discover new ways to encourage personal and professional development by learning more about the Professional Service Management System (PSMF) and accessing case studies

Marval is a gold partner at the conference and Alex Hocking, Head of Service Delivery at Marval UK will be speaking and presenting a workshop at the event covering ' Chatbots' and 'XLA (experience level agreements) vs SLA (service level agreements'


Contact Us View all Events

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

I would like to opt in to receive marketing communications from Marval via:

  • Request a

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

  • Download

    Your central repository of interesting and useful information on IT Service Management

  • Customer
    Case Studies

    See how organisations all over the world use Marval MSM software to address their most critical IT Service Management challenges

  • Contact

    Contact us to discuss your service improvement requirements