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COVID-19: An Offer of Extra Support For Customers

As the coronavirus (COVID-19) forces global businesses to reconsider policies to keep employees safe, we are continuing our support for our customers by offering all Marval UK customers an uplift in Marval MSM licences for up to three months, at no additional cost. Starting immediately.

With a drastically increased number of employees working remotely and more employees spending more time on Marval MSM than they would usually do, productivity and efficiency could be at risk for organisations without the required number of concurrent licences available. Because of this, we're offering our customers the temporary uplift in Marval MSM licences they need to help them through this difficult time.

We’re proud of the work that our customers do and the people they support, so during this difficult time for everyone, we want to do what we can to show our support and help keep people safe, and keep work, working.

If you are a Marval customer looking to help protect your employees, please don’t hesitate to contact your account manager to claim your free licence uplift.


Global Service Desk Customer Support 

The health and safety of our staff, our customers, our partners, and all of those with whom we work and do business, are of utmost importance.

We have the necessary contingency plans in place to cope with worst case scenarios and every scenario up to that point with regards to the heightening Coronavirus (COVID-19) outbreak.

Marval will continue to closely monitor the developments of the Coronavirus (COVID-19) outbreak and will remain in close and regular contact with our global employees, partners, suppliers and, importantly, customers. We are following guidance from local authorities and the World Health Organization (WHO).

Support at Marval will continue unaffected – The Marval service desk will maintain business hours and the quality and delivery you have come to expect from us.

Rest assured the telephony, computing and access have been tested to ensure that there will be minimal or no disruption to service for you. You can continue to contact the service desk in the same way you do now and expect the same excellent service as always.



Best wishes from everyone at Marval

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