Marval has once again successfully passed its latest ISO/IEC 20000 and ISO 27001 audit. The international quality standard for ITSM reflects the best practice guidance contained within the ITIL framework. Since its introduction in 2005 Marval has...

After 4 days of intensive auditing with the DNV GL, we have successfully been recommended for recertification against both ISO/IEC 20000 and ISO/IEC 27001 standards. Honouring our commitment to provide our customers with the assurance that...

As the coronavirus (COVID-19) forces global businesses to reconsider policies to keep employees safe, we are continuing our support for our customers by offering all Marval UK customers an uplift in Marval MSM licences for up to three months, at no...

Marval is continuing its celebrations for its landmark 30th anniversary with a series of staff activities. At a recent commemorative ‘brunch’ Marval’s chairman Greg Pritchett reflected on the company’s...

Marval customer ProRail was highly commended in the ITIL Experience category of the Professional Service Management Awards (PSMA) organised by the itSMF UK. The award winners were announced at a Gala Dinner event on 18th November in London the first...

For the second consecutive year Marval has successfully passed its Cyber Essentials Certification. The Government backed cyber security standard ensures an organisation has the correct security controls in place within their IT systems in order to...

At Marval we endeavour to engage with our local community wherever possible. We have always been passionate about our local community and we continue to commit our time, equipment and financial support to a wide range of community events, charitable...

Developed using the .NET technology platform, innovative programming approaches have enabled Marval to continue to develop an intelligent solution that is not only ’superfast’ but with the flexibility to handle complex processes and high...

Our IT service management (ITSM) software has once again been accredited by the Service Desk Institute (SDI) as SDI Standard - Performance Results Report Compliant.
For organisations planning to achieve SDI’s Service Desk Certification,...