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Marval Improves functionality for iOS and Android Apps

Marval Improves functionality for iOS and Android Apps

Integrated in Marval’s mobile applications, new features allow MSM users to raise requests faster and easier, reducing waiting time and therefore advancing the customer service experience.

The updated application is designed to help improve productivity and responsiveness, enabling support professionals to stay connected in the field and ensuring that SLAs are satisfied. It offers a modern, highly functional user interface which:

  • Facilitates data entry and search
  • Accelerates the authorisation process
  • Allows users to view, assign, update and resolve service requests when on the move

The new mobile apps are compatible with MSM v14.9 and above

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