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Energy and Utilities

Energy and Utilities

Fuel your team’s productivity, efficiency and performance
with competitive, customer-centric services

Not many industries have seen as many transformative changes lately, as the Energy & Utilities sector. Smart Grid, the development of new facilities, health and safety regulations, compliance with strict sustainability practices and the customers’ rising expectations - are just a few of the added challenges in this emerging, highly competitive landscape. With the demands running high and the tasks piling up, it’s time you released your people’s time, efficiency and skills.

Marval MSM can help spark your people’s performance, motivation and satisfaction, by:

  • Adopting good practice frameworks and processes that help maintain consistency of service and keep disruptions to a minimum
  • Improving control over your assets, services and workflow
  • Increasing team collaboration and productivity
  • Accelerating decision making and change management
  • Ensuring governance, compliance and accountability
  • Helping you evaluate performance and produce measurable results

Increase competitiveness:
With fast and efficient response to incidents, improved delivery times, user-friendly self-service portal and easy integration with other business applications.   

Support corporate ethos and sustainability:
With reduced costs, minimised administration times, thorough risk assessment tools, identification of possible liabilities and recommendations on suggested service improvements and infrastructure upgrades.

Energise your team:
With standardised processes, workflow charts, real-time report dashboards, integrated knowledge management tools and documented decisions.

Ensure customer satisfaction:
With highly responsive front line service, easy to locate information, automated updates and frequent communication.

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

  • Request a
    Demo

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

  • Download
    Resources

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  • Customer
    Case Studies

    See how organisations all over the world use Marval MSM to address their most critical IT Service Management challenges

  • Contact
    Marval

    Contact us to discuss your service improvement requirements