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HR Manager

Marval MSM Supports the HR Manager

Human resource (HR) management is especially important in our knowledge-based economy, where ideas and expertise are greatly valued, and a creative and innovative workforce is necessary to meet the challenges of this new economy. Efficient and effective management of human capital is increasingly an imperative and complex process.

To manage such an important and diverse scope, Marval MSM software and its user configurable features will allow you to:

  • Quickly create customer surveys based on the service received and outcome
  • Obtain customer satisfaction rating based on the introduction of new services
  • Obtain feedback from customers relating to compliments and complaints
  • Allow customers, via the MSM web portal, to seek advice from HR related to any aspect of their role
  • Identify knowledge gaps in the use of technology and services by customers
  • Increase professionalism of staff within the IT organisation
  • Create interactive real time graphical dashboards and reports on HR related activities and outcomes

Save time and money, increase efficiency and communication and improve the user and customer experience

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

  • Request a
    Demo

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

  • Download
    Resources

    Your central repository of interesting and useful information on IT Service Management

  • Customer
    Case Studies

    See how organisations all over the world use Marval MSM software to address their most critical IT Service Management challenges

  • Contact
    Marval

    Contact us to discuss your service improvement requirements