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Configuration Manager

Marval MSM Supports the Configuration Manager

The IT and service infrastructures are becoming more complex by the day. Having that single source of truth is a challenge in itself.

MSM software will help you as a configuration manager to:

  • Design and seek agreement on the scope of the configuration management processes to be captured and recorded
  • See that changes to processes are approved, communicated and managed through the change management process
  • Review performance of current processes and procedures, along with the relevant training to ensure staff are fully competent 
  • Provide reports on configuration item performance
  • Provide management views on service dependencies and relationships to assist in managing changes and risk assessment
  • Provide management dashboards and reports showing service, infrastructure and supplier performance

Save time and money, increase efficiency and communication and improve the user and customer experience

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

  • Request a
    Demo

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

  • Download
    Resources

    Your central repository of interesting and useful information on IT Service Management

  • Customer
    Case Studies

    See how organisations all over the world use Marval MSM software to address their most critical IT Service Management challenges

  • Contact
    Marval

    Contact us to discuss your service improvement requirements