Marval MSM helps you improve performance by increasing the efficiency and effectiveness of your company’s key IT service and infrastructure, and support operations.
MSM can help you if any of these items reflects your situation:
- You want to reduce complexity by standardising and simplifying the business model for service delivery in the organisation by using industry standards and good practices
- You wish to establish an integrated and accountable governance framework
- You need to understand the business impact of critical services, their underpinning dependencies, relationships and value
- You need to support and drive a culture of continual service improvement, transitioning your service team to being service centric and KPI aligned
- You wish to improve management information to align internal reporting to the way the organisation, stakeholders and customers view the business