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ITSM Solutions

Efficiency, Governance, Compliance, Safety. Turn your strategic objectives into your greatest assets.
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ITSM Solutions

Marval has been delivering Integrated IT Service management (ITSM) solutions since 1989. With unrivalled industry knowledge, expertise and innovative system design, our products and services ensure the customer derives full business benefits. MSM ITSM software provides full support for the ITIL good practice framework and international standards including ISO/IEC 20000 and ISO/IEC 27001. Marval MSM ITSM software enables organisations to deal with current business needs and priorities, whilst creating a platform to design for the big picture and ever changing requirements.

Marval offers a customer-centric approach to ITSM solution delivery, encompassing “people, processes, technology”, recognising the value and importance that each element contributes in helping organisations to achieve successful business outcomes.


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