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Self Service

MSM Self Service

Style underpinned by substance

Marval MSM Self Service PortalSimplicity for the customer

Your customers find what they want – easily.

No IT jargon - pages written in a language which your customers can understand.

Self-Service could be used by all customers irrespective of any specific IT experience.


Knowledge presentation

Community verified knowledge – tap into your customer community.

Latest, most used, most viewed, by feedback rating.

Business identified Knowledge – visible and up to date.

Dynamically displayed knowledge whilst interacting with the pages – keep things relevant.



Auto classification and routing of Requests (team, assignee, tracker).

Sub request creation - parallel handling of tasks ensuring consistency and quality of the end-to-end process.

Customer notifications – keeping your customers informed and updated.


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Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

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