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Comprehensive Process Support

From one integrated software solution,

MSM will support all your service management requirements 

Marval MSM - PinkVerify 16 Processes


  • Incident Management
  • Major Incident Handling
  • Request Fulfilment
  • Service Level Management 
  • Supplier Management
  • Service Reporting and Management Dashboards
  • Service Asset Management
  • Service Asset and Configuration Management (CMDB)
  • Service Portfolio Management
  • Service Catalogue Management
  • Problem Management 
  • Change Management 
  • Routine Task Management
  • Release and Deployment Management
  • Financial Management
  • Capacity Management
  • IT Service Continuity Management
  • Availability Management and Outage Tracking
  • Customer Satisfaction Surveys
  • Stock Control (Including Cost and Parts) 
  • Knowledge Management
  • Continual Service Improvement
  • Resource and Workload Management
  • Dynamic Workflow Builder
  • Skills Matrix


Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

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