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At a Glance
  • Comprehensive Process Support

    Support for all ITIL processes is included as standard. Timing for the adoption of each process is determined by the customer to match their needs and maturity.

  • Deployment

    MSM ITSM software On-premise or Cloud, purchase or subscription – the choice is yours.

  • Implementation

    From day one, your team will be productive, able to focus on improving the service delivered to the business and its customers.

  • Support for ITSM Good Practice and Standards

    Marval MSM software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive support for ITSM good practice and standards.

  • Beyond IT

    Marval MSM can be just as effective a solution when utilised in other areas of the organisation requiring service and support, and not just for IT.

  • Support and Maintenance

    Marval's support service has true added value benefits. We listen to our customers and their contribution guarantees that we deliver what they need.

  • Key Benefits of Marval MSM ITSM Software

    Developed to meet current and future requirements, MSM is designed to meet an organisation’s maturity, budget and operational preference.

  • Independent Product Certification

    MSM has been successfully certified under the PinkVERIFY toolsets for compatibility against all 16 ITIL processes and endorsed by Axelos as ITIL process compliant.

  • Technical Overview

    MSM Web-based integrated IT Service Management Software ensures scalability and high-speed performance.

  • Marval MSM Integrations and Plug-ins

    Marval MSM has been integrated with a wide variety of software applications, and the creation plug-ins add to the versatility of the solution.

  • Frequently Asked Questions

    Read the frequently asked questions about Marval MSM ITSM software.

  • GDPR Assistance

    Automated functionality will simplify the removal of personal data from within MSM.

At a Glance

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

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    See how organisations all over the world use Marval MSM software to address their most critical IT Service Management challenges

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    Contact us to discuss your service improvement requirements