It is crucial for an organisation to know that they can rely on their supplier for the correct advice and guidance, when and where they want it.
The provision of consistent, cost-effective and high-quality IT Service Management (ITSM) consultancy services, delivered in line with ITSM best practices, distinguishes the professional IT organisation from the rest.
All our ITSM educational and consultancy activities relate directly to enabling your organisation to attain and maintain the professionalism that defines a world-class service organisation.
Marval's Training and Consultancy team is ITIL and ISO/IEC 20000 qualified and has time-honoured, wide ranging industry experience, gained through working with a broad spectrum of organisations around the world over many years.
Knowledge transfer is guaranteed, to ensure your organisation receives real benefits from the ITSM consultancy services that Marval delivers.
Working with you, our consultants focus on exactly what you need. Sharing their expertise, they will help you to efficiently implement your new service support strategy and, if desired, seamlessly co-ordinate your customer service improvement project throughout each phase