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ITSM Consultancy
  • Strategic Consultancy

    The provision of consistent, cost-effective and high-quality IT Service Management (ITSM), good practice and ISO/IEC 20000 consultancy services, delivered in line with ITSM best practices, distinguishes the professional IT organisation from the rest.

  • Management Consultancy

    Marval can assist you in the design and implementation of your service awareness campaigns, service improvement programmes and implementation of various aspects of IT Service Management (ITSM) and Good Practice.

  • Good Practice Consultancy

    Marval's Good Practice Consultancy will prepare you for the implementation and adoption of good practice principles within your organisation.

  • ISO/IEC 20000 Consultancy

    Marval's ISO/IEC 20000 Consultancy offers realistic and practical advice and guidance based on our knowledge and expertise as co-authors of the standard, as active participants in the ISO/IEC 20000 accreditation programme and as an ISO/IEC 20000 certified organisation.

ITSM Consultancy

It is crucial for an organisation to know that they can rely on their supplier for the correct advice and guidance, when and where they want it.

The provision of consistent, cost-effective and high-quality IT Service Management (ITSM) consultancy services, delivered in line with ITSM best practices, distinguishes the professional IT organisation from the rest.

All our ITSM educational and consultancy activities relate directly to enabling your organisation to attain and maintain the professionalism that defines a world-class service organisation.

Marval's Training and Consultancy team is ITIL and ISO/IEC 20000 qualified and has time-honoured, wide ranging industry experience, gained through working with a broad spectrum of organisations around the world over many years.

Knowledge transfer is guaranteed, to ensure your organisation receives real benefits from the ITSM consultancy services that Marval delivers.

Working with you, our consultants focus on exactly what you need. Sharing their expertise, they will help you to efficiently implement your new service support strategy and, if desired, seamlessly co-ordinate your customer service improvement project throughout each phase

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

  • Request a
    Demo

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

  • Download
    Resources

    Your central repository of interesting and useful information on IT Service Management

  • Customer
    Case Studies

    See how organisations all over the world use Marval MSM to address their most critical IT Service Management challenges

  • Contact
    Marval

    Contact us to discuss your service improvement requirements