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About Marval

About Marval

Founded in 1989, Marval has become a leading global provider of integrated IT service management (ITSM) software. Our global services also include ITSM consultancy, ITSM education and ITSM training to help your business maximise operational excellence.

Marval MSM IT service management software was designed by the co-founders of ITIL and ISO/IEC 20000, ensuring our ITSM software is fully compatible with good practice frameworks and international standards. Marval MSM has successfully passed the criteria for PinkVERIFY 2011 Toolsets, for 15 Pink defined ITIL processes. MSM has also been endorsed by AXELOS as ITIL process compliant to both gold and silver levels.

Marval operates globally with a network of authorised partners located in:

Endless possibilities with Marval...

Whatever your aspirations might be, we have the technology, the expertise and the people to make them happen.

We know you may have some questions...

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    Demo

    Discover the benefits of implementing MSM software, designed to improve service quality, customer satisfaction and reduce costs

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    Your central repository of interesting and useful information on IT Service Management

  • Customer
    Case Studies

    See how organisations all over the world use Marval MSM software to address their most critical IT Service Management challenges

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    Marval

    Contact us to discuss your service improvement requirements