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Integrated ITSM Software

standardise and optimise the way

you deliver IT and support services

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MSM Self Service

provide an outstanding

customer experience 

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MSM will help you

standardise delivery of IT services and processes

Improve service delivery, Automate your processes, Improve customer experience, Support ITSM industry standards and more...

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Welcome to Marval

IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, MSM IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services.

No matter what the size and maturity of your organisation, Marval MSM ITSM software and services can help: drive down costs, do more with less; standardise and optimise the way you deliver services; drive ICT efficiency and effectiveness; keep customers better informed and satisfied; improve quality, control and accountability of your ICT support services and infrastructure.

Marval's ITSM portfolio includes:

If you need an entry level product, looking to move from being a reactive service provider to implementing an integrated proactive service solution or require an advanced, fully integrated, enterprise level ITSM solution, then we're the company to talk to.

Marval MSM IT Service Management Software (ITSM)

Customer Case Studies

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Marval Successfully Retains Cyber Essentials Certification


For the second consecutive year Marval has successfully passed its Cyber Essentials Certification. The Government backed cyber security standard ensures an organisation has the correct security controls in place within their IT systems in order to...


New sports kit for Cranford CE Primary School courtesy of Marval


At Marval we endeavour to engage with our local community wherever possible. We have always been passionate about our local community and we continue to commit our time, equipment and financial support to a wide range of community events, charitable...


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