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Welcome To Marval

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service management

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Welcome to Marval

IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services.

No matter what the size and maturity of your organisation, Marval can help: drive down costs, do more with less; standardise and optimise the way you deliver services; drive ICT efficiency and effectiveness; keep customers better informed and satisfied; improve quality, control and accountability of your ICT support services and infrastructure.



Marval's ITSM solutions portfolio includes:

  • ITSM Software
  • ITSM Solutions
  • ITSM Services

What's more, our products and services have no hidden costs. We deliver rapid development and in-budget solutions: on time, every time.

If you need an entry level product, looking to move from being a reactive service provider to implementing an integrated proactive service solution or require an advanced, fully integrated, enterprise level ITSM solution, then Marval is the company to talk to.

Customer Case Studies

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SDI Conference 2017 a chance to see Marval’s latest ITSM Software


Now in its 30th year the SDI conference, #SDI17, dedicated to the service desk industry, will bring together over 600 IT service management professionals from many industries and countries. This year's SDI conference and exhibition opens on...


Marval Software and The Latimer Arts College Reach Out to Female Pupils to Boost Awareness for ICT Careers


Marval’s Executives Shared Their Insights and Invited Young Girls to Pursue a Career in Technology Kettering, UK – 8 March 2017. Marval Software, a leading provider of ITSM solutions and services, collaborated with The Latimer...


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    Case Studies

    See how organisations all over the world use Marval MSM to address their most critical IT Service Management challenges

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