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standardise delivery of IT services and processes
Improve service delivery, Automate your processes, Improve customer experience, Support ITSM industry standards and more...
IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, MSM IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services.
No matter what the size and maturity of your organisation, Marval MSM ITSM software and services can help: drive down costs, do more with less; standardise and optimise the way you deliver services; drive ICT efficiency and effectiveness; keep customers better informed and satisfied; improve quality, control and accountability of your ICT support services and infrastructure.
If you need an entry level product, looking to move from being a reactive service provider to implementing an integrated proactive service solution or require an advanced, fully integrated, enterprise level ITSM solution, then we're the company to talk to.
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Previously listed on G-Cloud 10, Marval's IT Service Management (ITSM) Software as a Service (SaaS) solution, MSM, has now been successfully accepted on the United Kingdom's Government’s Crown Commercial Service latest procurement...
I have taken ITIL Foundation. How should I transition to ITIL 4? If a candidate has taken only ITIL v3 foundation, then the recommended approach is to take ITIL 4 foundation in order to be able to transition to the new...
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