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Archive 2009

Marval at Service Desk and IT Support Show 2009 Stand No 410

Visit Marval at the Service Desk and IT Show 28th - 29th April, Brompton Hall, Earls Court 1, London - Setting New Standards in ITSM Software, Consultancy and Education

MSM v11 Web-based integrated IT Service Management Software

Following its successful launch of MSM v11, Marval's next generation of integrated IT Service Management (ITSM) software, Marval will be demonstrating the significant advances and enhancements made to its MSM v11 Expert edition - a high-speed, fully web-based integrated ITSM software solution developed to meet current and future business needs.

Features on display include; advanced scheduling, enhanced change control, extended web services, advanced neural knowledge management and improved 3rd party integration.

MSM v11 is available in 3 editions to meet an organisation's requirements, ITSM maturity and budget

  • MSM Essential - an entry level service desk / helpdesk solution
  • MSM Expert - a fully integrated IT Service Management solution
  • MSM Extreme - an advanced, fully integrated IT Service  Management Solution    

Designed by the co-authors of ITIL® and ISO/IEC 20000, MSM v11 encompasses full support for these standards and best practice frameworks.

Invest In Your Most Valuable Asset - Your People

Organisations can get exceptional value for money from their training investment through Marval's Special Offers on its ITSM Skills Courses, available on Stand No 410.

2009 - Survival of the fittest is upon us

You can't survive without your people and your people can't be effective without the right training and support. This is the most important time of all to invest in your people with valuable, measurable and relevant training. Effective training helps your staff to deliver at the top of their game and to play their part in helping your organisation thrive during trying times.

The good news? Marval can help you to help them maintain their performance at its most efficient and effective.

Marval Training & Consultancy has delivered successful, accredited ITIL courses for over 5 years; our recently extended portfolio offers a comprehensive range of complementary IT Service Management education that provides real value to the business.

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