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Marval expands its ITSM Consultancy Division

Date: 20 June 2008

Jo Johns,IT Service Management Consultant, Marval Training & Consultancy

To meet the increasing demand for its IT Service Management (ITSM) consultancy and education services, Marval - the UK’s leading provider of integrated ITSM software solutions - is delighted to announce that it has appointed Jo Johns as Principle ITSM Consultant to augment and broaden its services portfolio.

Jo, formerly Head of Education and Development for The Service Desk Institute, brings with her a wealth of practical Service Management experience, knowledge and skill in guiding, advising and mentoring people working in ITSM, enabling them to find greater satisfaction, motivation, understanding and direction in their work.

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