ITSM Education
Senior Executive Briefing on ITIL & ISO/IEC 20000
Marval's Senior Executive Briefing on ITIL® and ISO/IEC 20000,
facilitated by Marval's experienced IT service management (ITSM)
consultants, will outline how utilising ITIL and ISO/IEC 20000
gives your organisation leverage to exploit its IT investment.
The briefing format is designed to encourage discussion and
debate about ITIL best practice and how it can contribute both
towards the continued success of your organisation and in support
of ongoing service improvements. The briefing explains clearly and
pragmatically the relationship between ITIL and the formal
international ITSM standard ISO/IEC 20000.
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details Marval's Senior Executive Briefing on ITIL and ISO/IEC
20000 and other workshops available
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Prospectus