ITSM Education

ISO/IEC 20000 Awareness Workshop

Marval's ISO/IEC 20000 Awareness Workshop explains the advantages of implementing ISO/IEC 20000 in your organisation. ISO/IEC 20000 accreditation allows an organisation to demonstrate to its customers and staff that it meets the required standards for business integrity and security, and that it encourages an internal culture of continual quality improvement within an IT service management (ITSM) framework. ISO/IEC 20000 is the first worldwide quality standard specifically aimed at ITSM.

The awareness day is designed for people from all levels of your organisation who will benefit from having a basic understanding of the elements of the ISO/IEC 20000 standard, and all employees involved in IT assurance, quality improvement or process implementation activities.

Request further details on Marval's ISO/IEC 20000 Awareness workshop and other workshops available


Register and download a full copy of Marval's ITSM Training and Consultancy Prospectus