ISO/IEC 20000 Awareness Workshop
Marval's ISO/IEC 20000 Awareness Workshop explains the
advantages of implementing ISO/IEC 20000 in your organisation.
ISO/IEC 20000 accreditation allows an organisation to demonstrate
to its customers and staff that it meets the required standards for
business integrity and security, and that it encourages an internal
culture of continual quality improvement within an IT service
management (ITSM) framework. ISO/IEC 20000 is the first worldwide
quality standard specifically aimed at ITSM.
The awareness day is designed for people from all levels of your
organisation who will benefit from having a basic understanding of
the elements of the ISO/IEC 20000 standard, and all employees
involved in IT assurance, quality improvement or process
details on Marval's ISO/IEC 20000 Awareness workshop and other
download a full copy of Marval's ITSM Training and Consultancy