ITSM Education
Delivering Seamless Service Workshop
Marval's Delivering Seamless Service workshop will help your
staff to identify what causes problems, difficulties and
inconvenience for customers; service desk staff, managers, team
leaders, 2nd line, 3rd line, development teams etc - and then
debate and agree solutions for the issues identified.
A key outcome from this workshop is that teams are more aware of
how their actions can impact on others, and the importance of
regular communication between teams and departments.
Request further
details on Marval's Delivering Seamless Service Workshop and other
workshop available
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download a full copy of Marval's ITSM Training and Consultancy
Prospectus