ITSM Education

Continual Service Improvement Workshop

Marval's Continual Service Improvement (CSI) workshop introduces and explains the activities required for planning, implementation and maintenance of CSI initiatives.

You will learn how to introduce a cultural shift to gain support and ongoing commitment from your organisation and support staff. You will consider the best sequence of activities for your organisation and discuss realistic timescales, including identification of key milestones and will learn about measuring, analysing and communicating the results of your Service Improvement activities.

Request further details on Marval's Continual Service Improvement Workshop and other workshops available