ITSM Education

ITSM Workshops

Marval's interactive and practical IT Service Management (ITSM) workshops are designed to encourage full participation from attendees; ideas generated during the ITSM workshops are intended to be utilised wherever possible within your business or organisation.

Workshops include:

  • Problem Solving and Analysis Skills
  • Cultural Reorientation
  • Process Development
  • Practical Service Level Management
  • Continual Service Improvement
  • Delivering Seamless Service