ITSM Education
ISO/IEC 20000 Foundation Certificate
Marval's ISO/IEC 20000 Foundation Certificate three day
accredited course is designed to provide delegates with a good
understanding of Quality Management within the context of ISO/IEC
20000, the International Standard for IT Service Management (ITSM),
and prepares delegates for the industry recognised, examination
based ISO/IEC 20000 Foundation Certificate.
The ISO/IEC 20000 foundation course is ideal for everyone who
works in any aspect of service management or needs a greater
awareness of best practice in ISO/IEC 20000.
Request further
details on Marval's ISO/IEC 20000 Foundation Certificate and other
courses available
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download a full copy of Marval's ITSM Training and Consultancy
Prospectus