ITSM Education
ISO/IEC 20000 Consultant's Certificate
Marval's ISO/IEC 20000 Consultant's Certificate course is
delivered by our accredited IT service management (ITSM) tutors,
all of whom have a wealth of current, relevant and practical
experience. This course is designed to enable delegates to advise
or consult an organisation looking to achieve ISO/IEC 20000
certification.
Delegates attending the three day course will gain a clear
understanding of the objectives and major content of ITSM
Management processes within the scope of ISO/IEC 20000, its
principles and terminology and of the preparation needed for an
organisation to become ISO/IEC 20000 accredited.
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details on Marval's ISO/IEC 20000 Consultant's Certificate and
other courses available
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