In addition to providing administration and user training for
MSM - Marval's integrated, ITIL and ISO/IEC 20000 compatible,
IT Service Management (ITSM), service desk and help desk software,
Marval offers a comprehensive portfolio of education and training
courses that meet your exact service delivery needs.
ITSM education and training includes:
- Good practice and ISO/IEC 20000 executive briefings
- Process Workshops
- IT Service reorientation workshops
- Problem solving and major incident handling
With many years' practical experience Marval is able to add
value at all levels of an organisation.
We make it our business to understand your business. This
ensures we offer the best advice and guidance and provide the most
suitable education to match your service needs.