ITSM Education

Marval has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team.

In addition to providing administration and user training for MSM -  Marval's integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management (ITSM), service desk and help desk software, Marval offers a comprehensive portfolio of education and training courses that meet your exact service delivery needs.

ITSM education and training includes:

  • Good practice and ISO/IEC 20000 executive briefings
  • Process Workshops
  • IT Service reorientation workshops
  • Problem solving and major incident handling

With many years' practical experience Marval is able to add value at all levels of an organisation.

We make it our business to understand your business. This ensures we offer the best advice and guidance and provide the most suitable education to match your service needs.

Request further details on Marval's Consultancy, Education and Training services