ITSM Consultancy
ISO/IEC 20000 Consultancy
ISO/IEC 20000 is the fastest growing accreditation scheme
worldwide and is the first formal international standard for IT
Service Management (ITSM). It is rapidly being accepted as the
definitive benchmark of effective ITSM quality processes. ISO/IEC
20000 promotes an integrated best practice process approach to
service management whilst defining a set of prescriptive controls
against which an IT organisation can be assessed.
Marval's ISO/IEC 20000 Consultancy offers realistic and
practical advice and guidance based on our knowledge and expertise
as co-authors of the standard, as active participants in the
ISO/IEC 20000 accreditation programme and as an ISO/IEC 20000
certified organisation.
Benefits for your organisation:
- Improvements in the efficiency, reliability and consistency of
IT services
- IT service providers become more responsive to services that
are business led rather than technology driven
- A competitive advantage - your IT service is more likely to be
chosen or renewed over that of a competitor who cannot demonstrate
ISO/IEC 20000 certification
- ROI - visible support for business strategy and improvements in
the efficiency of services
Request further
details on Marval's Consultancy services available
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Prospectus