ITSM Consultancy & Education
Q: Can Marval develop courses that address my
organisation's specific requirements?
A: Yes we can. All you need to do initially is contact Marval
Training and Consultancy on +44 (0) 1536 714327 to discuss your
Q: Can Marval help me develop an IT Service Management
education program for my department/team?
A: Yes. Marval's training and consultancy staff have plentiful
experience in the design of suitable educational programw for
Q: Can Marval help me with improving the attitude of my
team towards their customers?
A: Yes. We deliver cultural re-orientation workshops that are
carefully designed to engage attendees and help them change their
mindset and approach to customers.
Q: I have a restriction on my team's travel and
accommodation budget. Can you provide IT Service Management courses
at my offices or do you only teach at your Training
A: Yes. All of our ITSM courses can be delivered wherever a
customer wants them to be taught, subject to minimum delegate
Q: My biggest problem is interaction with other support
teams. Can Marval help me to improve this?
A: Yes. Our cultural re-orientation workshops address the
relationships between support teams. They are delivered by
experienced facilitators who understand this issue.