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FAQsSoftware QuestionsI am just starting out and in the short-term, I only want to set up a Service Desk to look after my customers. Can I use the Marval tool just for this function?
January 2009 
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Q:
I am just starting out and in the short-term, I only want to set up a Service Desk to look after my customers. Can I use the Marval tool just for this function?
A:
Certainly! What's more, other essential functions such as Problem and Change management, Service Level Agreements and Reporting are supplied as part of the standard MSM package at no extra cost. When you decide to progress you just 'enable' these features.
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