ITSM Assessments

Marval offer the following practical assessments to help you understand the current levels of maturity and quality of your IT Service Management (ITSM) and Service Desk processes.

ITSM Health Check

The Marval Health Check has been designed to examine the maturity and quality of your ITSM processes against ITSM best practice standards; it will identify the gaps in or weaknesses of your current state and make recommendations for improvements. It is based on the best practices recommended in ITIL and ISO/IEC 20000 and our consultants' in-depth, practical experience.

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Register and download a full copy of Marval's Training and Consultancy Prospectus 2009 here