MSM Email Integration
No customer has ever complained about being kept informed
MSM's powerful email integration and notification functions allows customer email requests to be automatically recorded. No cut and pasting: it's all done for you. Instantly improve customer perception by 100%
Key features include:
- When a request is recorded an email is automatically mailed to the assigned support person or team
- MSM automatically sends a receipted confirmation to the required customer or distribution list
- The customer receives a unique reference number
- You decide the content of the message
- You decide at what stage the customer receives it
+44 (0)1536 711999 
+44 (0)1536 712999 