MSM Email Integration
Customers never complain about being kept informed
MSM's powerful email integration and notification functions enable customer email requests to be automatically recorded and communicated to the assigned support person or team - instantly improving customer perception by 100%.
Key features include:
- When a request is recorded an email is automatically mailed to the assigned support person or team
- MSM automatically sends a receipted confirmation to the required customer or distribution list
- The customer receives a unique reference number
- You decide the content of the message
- You decide at what stage the customer receives it
+44 (0)1536 711999 
+44 (0)1536 712999 