You are here: Home*About Marval

Navigation

*

Event Calendar

*
Previous month...  September 2010 Next month...
M T W T F S S
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30
*
Print page

About Marval

Our Mission


"To provide reliable, efficient and flexible Integrated Service Management Software, Consultancy and Training services to our customers. With the emphasis on profitability, people and process, whilst delivering innovative and value for money solutions"

Marval, established in the late 80's is acknowledged by leading industry experts and its customers as one of the most experienced solutions providers for IT Service Management

Marval is a truly 'one-stop-shop' for all IT Service Management needs, providing:

  • Integrated ITILŪ v3 and ISO/IEC 20000 enabled IT Service Management Software (MSM)
  • Accredited Service Management training  (ITIL, ISO/IEC 20000, ITSM Briefings)
  • MSM Product training and Implementation assistance
  • Related ITSM training (e.g. Problem solving, management and analysis, ITIL Awareness)
  • Independent Service Management Consultancy

..designed to improve service quality, productivity, customer experience and reduce costs.

MSM Software Improves performance

Marval Service Management (MSM) software has been successfully adopted and implemented by organisations from many diverse sectors across four continents:

  • It is the only integrated software specifically designed to industry best practice and standards (ITIL and ISO/IEC 20000 processes.)
  • The tools are business and customer focused, providing an automated, process-driven and integrated solution that can be used throughout an organisation (from IT to building services) and the customers it supports.
  • MSM is suitable for any size of organisation and is used by internal and external support and by providers of outsourced and managed services.
  • Ensures increased IT infrastructure and service reliability and Accountability/Governance (ISO/IEC 20000, SOX etc).

Supporting its holistic approach, Marval also offers a full range of accredited ITIL and ISO/IEC 20000 training courses and consultancy services.

As practitioners, co-authors of ITIL and ISO/IEC 20000 and an ISO/IEC 20000 accredited company, Marval understands what it takes to become a world-class service team.

*
*