MSM Service Asset & Configuration Management

Maintaining your assets, contracts & configurations has never been easier

MSM provides you with a global computerised system for managing your organisation's assets, inventory, configurations and related details. It is an easy to use, configurable system that can be utilised by many different parts of your organisation. MSM's standard features will save you hours of time. In a nut shell: who has what, where, how many, and how much? This MSM module can be run as a completely stand-alone tool.

Our clients use MSM for:

• Standard asset & inventory and computer equipment tracking
• Configuration management, and building/plant service management
• Health and safety checks, and disaster recovery manifest
• Inventory control and auditing
• Software licence management and maintenance & warranty tracking
• ISO/IEC 20000/ ISO9000 support
• Service Reminders for warranty/contract expiry & renewal

Key features include:

Components

• Asset/Inventory Details 
• Asset Finance
• Maintenance/Warranty Details
• Maintenance Contract Finance
• Health and Safety Details
• Disaster Recovery Tagging/manifest
• Loan Details
• Contract/Vendor Details/Charge Rates
• Maintenance Tracking
• Reporting
• Insurance Details
• Configuration Relationship Management
• Location 
• Inventory Replacement Tracking
• Business Impact Analysis

Finance

• Order, Delivery & Shipment Dates
• Purchase Order & Finance Numbers
• Initial Value
• Depreciation Method
• Replacement Values
• Projected Costs
• Monthly Payment Breakdown
• Location
• Suppliers Inflation Factors
• Multi-Currency & EURO Support
• Interactive "How-Much" Analysis
• Payment Terms
• Cost & Charge Centre

 Standard Reports

• Full/Summary Asset Details Disaster Recovery Manifest
• Maintenance Contract Renewal
• Warranty Expiry
• Financial Analysis
• Health & Safety Checks
• Maintenance Schedules
• User Defined Reporting
• ODBC/Spreadsheet Access

Asset Details

• Make, Model, Serial & Part Numbers
• Impact & Priority Codes
• Supplier, Maintainer & Vendor Details
• Contract Numbers
• Notes & Special Instructions
• Contract Termination Period
• User Defined Fields

Additional Facilities

• Extensive Audit Trails 
• Bulk Data Import & Update
• Privileged Access Control
• Logical & Physical Asset Support
• Parent/Child Relationships
• Extensive Searching & Selection
• Charge Status (eg. Credit Hold, Billable)
• Auto Bar-code/Asset Number Generation 
• Scanned Image Support
• Company/Site & Divisional Restricted Access 
• Business Impact and Dependencies
• Service Reminders

MSM Contracts Management

"Easily control your contracts and renewals"

Keeping track of your maintenance contracts and warranties can be a daunting and often time consuming activity.
Through MSM, never miss your contract renewal deadlines again.

Our clients use MSM to:

• Reconcile supplier bills
• Identify cost reductions
• Cross reference against contracted service levels
• Identify pending renewals
• Save staff time

Key features include:

• Simple logging and tracking of contracts
• Time based service reminders
• Renewal reports

MSM Software Licences Management

"Keep track of all your licences"

MSM allows you to easily register and track all software licences throughout your organisation.

Key features include:

• Simple and easy licence registration and attachment
• Cost totals
• Which licences are attached to which computers
• Remaining count indicators
• Import interface for linking to third party discovery tools
• Licence renewal and warranty expiry reports