Awards

Marval Customer Awards

A goal of Marval is to assist all its customers in delivering a world class service.

We are proud that this vision has been adopted by our customers who continue to stretch the boundaries of delivering quality service and support.  Achievements that have been recognised by an unprecedented level of success in major industry awards for Marval customers:

• Swedish Red Cross  - IBC/EuroForum Swedish Service Desk Manager of the Year 2010
• DGC - IBC/EuroForum Swedish Service Desk of the Year 2010
• Swedish Red Cross - Swedish itSMF ITSM Project of the Year 2010
• Åhléns - Swedish itSMF ITSM Project of the Year 2010 finalist
• DGC - IBC/EuroForum Swedish Service Desk of the Year 2009
• QBranch - IBC/EuroForum Swedish Service Desk Manager of the Year 2009
• European Central Bank - itSMF Project of the Year 2008
• University of Northampton - itSMF Innovation of the Year 2008
• Allied Irish Bank - itSMF Project of the Year 2008 finalist
• Allied Irish Bank - Irish Inspired IT Project of the Year 2008
• Marval - SDI IT Service & Support Technology Supplier of the Year 2008 finalist
• University College Kalmar - IBC/EuroForum Swedish Service Desk Manager of the Year 2008
• QBranch - IBC/EuroForum Swedish Service Desk Manager of the Year 2007
• Marval/Sussex HIS - HDI Best Business Use of Support Technology Award 2007
• BT Managed Services Centre, Northern Ireland - itSMF Project of the Year 2006
• The Scout Association - HDI Special Innovation Award 2006
• Rusta - IBC/EuroForum Swedish Help Desk Manager of the Year Award 2006
• The Scout Association - Winner itSMF 'Innovation Of The Year' 2005
• GAM (Global Asset Management) - itSMF Service Management Champion of the Year 2005
• AirMiles - HDI Outstanding Support Person of The Year 2005 finalist
• Marval/Air Miles - HDI - Best Business Use of Support Technology 2005 finalist
• Imperial College London - itSMF Service Management Improvement Project of the Year 2004 finalist
• Oxford University Press - itSMF Service Management Improvement Project of the Year 2003
• London Underground - itSMF Service Management Improvement Project of the Year 2003 finalist
• British Airways (Air Miles) - itSMF Service Manager of the Year 2002
• Pink Roccade Foods - European Service Management Project of the Year 2002
• Marval MSM Software - itSMF Service Innovation of the Year 2002 finalist
• EMI - European Service Supplier of the Year 2002
• Irish Electricity Board - Service Management Improvement Project of the Year 2001
• Commit information Systems - Service Management Project of the Year 2000 (Europe)
• BSI - British Standards Innovation of the Year 2000
• Elsevier Science - Service Management improvement Project of the Year 1999