Her Majesty’s Land Registry (HMLR)
"Land Registry has been a major user of Marval Service Management Suite for over ten years. From humble beginnings, our choice of Marval as a service management solution has radically strengthened our Incident, Problem, Request for Service, Service level, Business Intelligence, Change, Configuration, Release, Event and Task Management processes. Our extensive customisation and strategic web enablement has enabled new channels which have streamlined our day to day operations and are responsible for significant cost savings.
"Land Registry is always happy to be a reference site for potential Marval customers, as we firmly believe that with the right tool – the only limit is the imagination!"
ITM Communications
“ITM Communications provides structured cabling services ranging from highly differentiated and unique solutions in major commercial, financial, defence and data centre installations.
ITM is pleased to recognise Marval Software as a key supplier in providing support services for its key clients – from initial enquiry and job entry through to final invoicing.
I have always been pleased with the excellent design work and subsequent support provided by Marval Software. And have every confidence in Marval’s capabilities in supporting the strategic plans of ITM Communications.”
Learn Direct
“The Marval Service Desk has always provided an efficient, friendly, and personal service to learndirect which has included enhancements to their offering to suit our needs.”
Stockport Council
“Stockport Council CSS ICT has been using Marval MSM for 3 years and using this product has contributed greatly to achieving ISO/IEC20000 accreditation and also in the subsequent surveillance audits that we passed with flying colours.
The product has made a difference to the quality of our support services as it is ITIL and ISO/IEC20000 compliant.
The support, guidance and help from the Marval Support team has always been efficient, prompt and allows us to use the application to its full potential."