A warm
welcome to Marval

Your single-source supplier of

  • ITSM Software
  • ITSM Consultancy
  • ITSM Education
How Can We Help?

Still looking for quality ITSM software?

Whatever your
requirements
Whatever your
sector
Whatever your
size
  • On-premise
  • Cloud
  • Public
  • Private
  • Large Enterprise
  • SMEs

Then look no further Marval can help

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Marval has been helping organisations deliver service excellence since 1989

"Marval assisted at every stage, at all times - their overall motive was not profit, but the
satisfaction to see us succeed."

Chris Stavrinides, IT Customer Services Manager, Oxford University Press
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25 years of delivering service excellence and innovation

IT Service Management solutions that ensure
a reliable IT and service infrastructure

Helping organisations provide
a world class service since 1989

Key Marval dates

Together we can make a global difference to your business

Make your business more prosperous, your infrastructure more secure and your operations more sustainable

Increase efficiency and reduce costs with Marval

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Drive your organisation forward with Marval’s ITSM training and education

  • ITIL
  • ISO/IEC 20000
  • MSM product training

Positively change peoples lives and value to the business by providing knowledge to deliver exceptional service

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ITSM consultancy delivered by industry practitioners and contributors

Marval provides expert advice for your service improvement programme at every stage of its life cycle

Develop IT strategies aligned to your business strategies

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We know you may have some questions...

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IT Service Management Solutions

IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL process compliant and ISO/IEC 20000 compatible, IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services. > More

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Marval's ITSM solutions portfolio includes:

Customer Case Studies

Marval has been successfully helping organisations improve their IT support services across the world. Find out how with our customer case studies.

Marval Highlights

Marval is an ISO/IEC 20000 Registered Company

Marval, the single-source supplier of integrated IT Service Management (ITSM) software, ITIL® and ISO/IEC 20000 consultancy and ITSM education, has been re-certified against the world-wide standard for ITSM (ISO/IEC 20000).

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Brochure Download

Marval ITSM Brochure

Download Marval's ITSM brochure

Download here

Independently Assessed ITSM software

Marval's integrated IT Service Management (ITSM) software solution, MSM v12, has been successfully certified as ITIL process compliant under the Cabinet Office ITIL Software Scheme and  PinkVERIFY 2011 ITSM tool assessment process.